Acceptance
When you make a purchase from this website, you are indicating that you agree to be bound by our terms and conditions (your statutory rights are not affected) so please read them carefully and print a copy for your records. We may at anytime revise these terms and conditions without notice. It is up to you to ensure you regularly review and reprint them for your records as necessary.

Law and Jurisdiction
Contracts for the purchase of Products through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Your personal shopping account
The details you provide us with must be the details held on record with your credit card company if that is how you choose to pay, as failure to do so may lead to delays in processing your order. Please ensure you enter the correct postcode in the box marked postcode on the account/delivery address as our system will offer you the relevant options based on this information!
We reserve the right to edit or remove content, refuse access to this website or cancel an order at our discretion. If we cancel an order, we will notify you immediately and you will not incur any costs.

Pricing and availability
The total price of your goods will be stipulated at the time you place your order or at the end when your order has been confirmed. All prices are in pounds sterling including the relevant taxes for the UK where applicable

We have the right to make alterations to the prices in the following circumstances:
On extremely rare occasions, the cost of the product may have increased but not updated on the website, taxes may have not been included in the price, or they may have changed. We will inform you immediately and before dispatch if this is the case to ensure you still wish to purchase, but at the revised cost.
We reserve the right to refuse or cancel an order for goods if it has been listed at the incorrect price due to a typographical error, or the price from our suppliers, tax or duty office was incorrect when our price was published. If you have already been charged we will immediately refund you the total amount you have paid (including any del510801b1d0ivery charges).
All products and services offered for sale on this website are subject to availability and may be withdrawn at any time. Pictures used are for illustration only and although we endeavor to be as accurate as possible, may differ slightly from the actual product supplied. If goods cannot be supplied for any reason we will contact you and you will not be charged for the items ordered. If payment has already been taken, you will be refunded for the cost (and any postage charges if applicable) immediately.
We endeavor to hold stocks of all our active products, but if we are out of stock of your chosen item we will inform you of an estimated 510801b1d0delivery date (subject to availability).
Some items may be shipped direct to you from our supplier in order for you to receive your chosen items as quickly as possible. This means that you may receive your order in separate parts, but will not incur any additional carriage charges (unless stated on your order conformation due to part of your order being for items under a different carriage charge structure e.g. rubber matting)

We cannot be held responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Payment
Payment will only be taken when the goods are ready for despatch, and is acceptable through a secure server by debit or credit card (please see card security below). Please do not e-mail your card details to us, we cannot be held responsible for security if you supply your details in this way.

Card Security
Our site uses one of the most secure methods of payment processing available- Google Checkout. Your card details are entered directly onto their secure server; your card details are never held in clear text on any website and are only decrypted on the secure server for the purpose of making the payment.

510801b1d0 Disclaimer
We hope you enjoy using our website, but please note that the use of this website is entirely at your own risk. We cannot accept any responsibility for loss, disruption or damage to your data or your computer system which may occur during or because of the use of this website.
We will always try to give you helpful and totally honest advice, but the decision to purchase an item ultimately lies with the customer and we cannot be held responsible for any consequences relating to any products purchased from this website.

Postage rates are as follows:
Our current standard charge for delivery to UK mainland only is £5.90. Unfortunately we cannot ship elsewhere at the moment.

Despatch times
The despatch date is based on the longest despatch estimate given for a product within an order, for example if you order 3 items and all 3 are 'in stock' the order will be despatched within 36 hours. Delivery is usually 3- 5 working days from that point.
If next day delivery is required, please contact us and we will do our best to meet your requirements!
We always use a carrier that requires a signature so please ensure that there is someone there to receive your parcel. We cannot guarantee the time of any deliveries, but will do our best to get your order to you as quickly and conveniently as possible. You will be sent an email for larger orders when we despatch the goods to enable you to track your order with the carrier. We reserve the right to charge for any costs incurred by us if the parcel is ultimately returned to us after a reasonable number of attempts have been made to deliver the goods to you, or you refuse the parcel when the courier attempts to deliver it without reasonable cause.

Goods damaged in transit
When you sign for your delivery from the carrier, you must check you are receiving the correct number of parcels you are signing for, and ensure that you make a note if there appears to be any damage to any of the parcels, on the consignment note. Please make sure you open your parcel immediately and carefully check the contents, as you must inform us within 3 working days of delivery of any damaged or incorrectly sent goods, (Please quote your order number in all correspondence).

Goods lost in transit
We will not accept liability for goods lost in transit unless we are notified within 5 working days from the expected delivery date.

Ownership and Contact Details
www.saddleupsuffolk.co.uk are owned by; Donna P Clements
Postal Address: 1 Yew Tree House, Badingham Road, Framlingham, Suffolk, IP13 9HY

Email: sales@saddleupsuffolk.co.uk
(This is checked regularly 7 days a week, if you don't get a response within 12hrs, please check your email address is correct and email again as we always reply!)

Telephone enquiries welcome:
01728 724468 – Please leave a message and we will return your call as soon as possible
As we are an internet business we encourage contact and ordering via the site, but do offer a phone service if this is not possible.
Terms and conditions and all material contained on this website are owned by
Saddle Up Suffolk - 2009.